
TERMS & CONDITIONS
AGREEMENT
FURNEAUX DISTILLERY CO. LTD
Licence number: 99520
Address: 1 Sawyers Bay Road, Emita TAS 7255
Enquiries by email: hello@furneauxdistillery.com.au
WARNING
Under the Liquor Control Act 1988, it is an offence:
• To sell or supply liquor to a person under the age of 18 years on licensed or
regulated premises; or
• For a person under the age of 18 years to purchase, or attempt to purchase, liquor
on licensed or regulated premises.
By using this site, you acknowledge that you are aware of and comply with all relevant laws
regarding the purchase and consumption of alcohol.
Furneaux Distillery does not sell alcohol to persons under the age of 18. By using this site,
you confirm that you are over the age of 18. We make every effort to ensure that alcoholic
beverages are not delivered to anyone who is under the age of 18. By using this site, you
are acknowledging that the person receiving a shipment of alcoholic beverages is over the
age of 18.
IF YOU DO NOT AGREE WITH THESE CONDITIONS, PLEASE DO NOT USE THIS SITE.
Risks and Warnings
Alcohol should be consumed in moderation and never in conjunction with operating a motor
vehicle or machinery. Women should not drink alcoholic beverages during pregnancy due to
the risk of birth defects. Alcohol consumption may cause health problems.
Website Terms and Conditions
This website is owned and operated by Furneaux Distillery Pty Ltd and will be referred to as
“We”, “our”, and “us”; in these Terms and Conditions. By using this site, you agree to be legally
bound by these Terms and Conditions, which may be modified from time to time. If you do not
wish to be bound by these Terms and Conditions, you may not use our website.
You must ensure that the personal information you provide is accurate and complete. For
details on how we manage your personal information, please read our Privacy Policy
(below).
Refunds and Returns
Orders are packed by hand and with care. However, if an order arrives damaged, please
contact us within 7 days of receiving the parcel, and we will investigate the issue.
We do not accept returns once bottles have been opened unless they are deemed faulty by
our team.
Shipping and Delivery
• Orders are hand-packed and dispatched within 1-2 working days of being placed.
• Orders are shipped via Australia Post:
- Standard Post: Approximately 4-8 working days
- Express Post: Approximately 2-4 working days
• Delivery times depend on Australia Post’s schedule and external factors (e.g.,
COVID-19).
• Proof of age and a signature are required upon delivery.
We shall not be liable for any delivery delays caused by factors beyond our control, such as
adverse weather, government regulations, or freight carrier disruptions.
Applicability of Online Materials
All content on this website is presented for private, personal, and non-commercial use. We
comply with Australian law but do not guarantee that our website materials are appropriate
for users outside Australia. Customers outside Australia are responsible for ensuring
compliance with local laws before purchasing.
Copyright and Monitoring
All website content is protected by copyright laws and intellectual property rights. You may
not copy, reproduce, or distribute any materials from our website without our written consent.
Linked Sites
We are not responsible for the content or availability of any external websites linked to our
site. Accessing external links is at your own risk.
Website Availability
We strive to keep our website available but cannot guarantee uninterrupted access. We
reserve the right to modify, suspend, or discontinue any part of our website or services
without notice.
PRIVACY POLICY
Introduction
At Furneaux Distillery Pty Ltd (referred to as “we”, “our”, or “us”), we are committed to
protecting and respecting your privacy. This Privacy Policy explains how we collect, use,
store, and protect your personal information when you visit our website, make purchases, or
engage with our services. By accessing or using our website, you agree to the terms
outlined in this policy.
Personal Information We Collect
We collect personal information to deliver the best service possible. The types of personal
information we may collect include, but are not limited to:
• Personal Identification: Name, email address, phone number, billing and shipping address
• Payment Information: Credit card details, payment history
• Transaction Data: Order history, shipping information, preferences
• Communications Data: Correspondence between you and us, including inquiries or
customer service requests
• Technical Data: IP address, browser type, operating system, and cookie data
How We Collect Information
We collect your personal information in the following ways:
• Direct Interactions: When you make a purchase, sign up for newsletters, register for an
account, or contact us directly.
• Cookies and Web Tracking: Our website uses cookies and similar technologies to help us
improve user experience, monitor performance, and provide personalized content and ads.
Cookies do not personally identify you, but they help us analyse trends and track site activity.
Why We Collect Your Information
We collect your personal information for the following purposes:
• To Process and Manage Your Orders: This includes shipping, payment, and order
confirmations.
• Customer Communications: To send you updates about your orders, promotional offers,
new product launches, and other relevant information.
• Improve Our Products and Services: We use feedback and purchasing history to
enhance your experience and refine our offerings.
• Compliance with Laws: We may use your information to meet legal obligations, including
age verification for the purchase of alcohol and responding to legal requests.
Use of Cookies and Other Tracking Technologies
Cookies are small text files stored on your device that help us identify your preferences,
analyse site traffic, and personalize your experience. You can manage cookies through your
browser settings, but doing so may limit some functionalities on our site. By using our
website, you consent to our use of cookies.
Sharing Your Information
We may share your personal information with third parties only in the following situations:
• Service Providers: We may share your information with trusted third parties that assist us
in processing payments, fulfilling orders, or marketing our products (e.g., shipping
companies, payment processors, email marketing platforms).
• Legal Requirements: If required by law, such as in response to subpoenas or government
requests, we may disclose your personal information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of that transaction.
Data Security
We take reasonable steps to ensure the protection of your personal information. This
includes using secure technologies and procedures to prevent unauthorized access to your
data. However, please be aware that no online data transmission can be completely secure.
While we strive to protect your personal information, we cannot guarantee its absolute
security.
Your Rights
You have the right to:
• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, subject to legal and
contractual obligations.
• Opt-Out: You may opt out of receiving marketing communications at any time by following
the unsubscribe instructions in our emails or contacting us directly.
Links to External Websites
Our website may contain links to third-party websites. These external sites are not operated
by us, and we are not responsible for their privacy practices. We encourage you to review
the privacy policies of any external sites before providing your personal information.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be
posted on this page with an updated effective date. Please check this page periodically for
updates.
Contact Us
If you have any questions regarding these policies, please contact us at
hello@furneauxdistillery.com.au.