TERMS & CONDITIONS

AGREEMENT

FURNEAUX DISTILLERY CO. LTD

Licence number: 99520

Address: 1 Sawyers Bay Road, Emita TAS 7255

Enquiries by email: hello@furneauxdistillery.com.au

WARNING

Under the Liquor Control Act 1988, it is an offence:

• To sell or supply liquor to a person under the age of 18 years on licensed or

regulated premises; or

• For a person under the age of 18 years to purchase, or attempt to purchase, liquor

on licensed or regulated premises.

By using this site, you acknowledge that you are aware of and comply with all relevant laws

regarding the purchase and consumption of alcohol.

Furneaux Distillery does not sell alcohol to persons under the age of 18. By using this site,

you confirm that you are over the age of 18. We make every effort to ensure that alcoholic

beverages are not delivered to anyone who is under the age of 18. By using this site, you

are acknowledging that the person receiving a shipment of alcoholic beverages is over the

age of 18.

IF YOU DO NOT AGREE WITH THESE CONDITIONS, PLEASE DO NOT USE THIS SITE.

Risks and Warnings

Alcohol should be consumed in moderation and never in conjunction with operating a motor

vehicle or machinery. Women should not drink alcoholic beverages during pregnancy due to

the risk of birth defects. Alcohol consumption may cause health problems.

Website Terms and Conditions

This website is owned and operated by Furneaux Distillery Pty Ltd and will be referred to as

“We”, “our”, and “us”; in these Terms and Conditions. By using this site, you agree to be legally

bound by these Terms and Conditions, which may be modified from time to time. If you do not

wish to be bound by these Terms and Conditions, you may not use our website.

You must ensure that the personal information you provide is accurate and complete. For

details on how we manage your personal information, please read our Privacy Policy

(below).

Refunds and Returns

Orders are packed by hand and with care. However, if an order arrives damaged, please

contact us within 7 days of receiving the parcel, and we will investigate the issue.

We do not accept returns once bottles have been opened unless they are deemed faulty by

our team.

Shipping and Delivery

• Orders are hand-packed and dispatched within 1-2 working days of being placed.

• Orders are shipped via Australia Post:

- Standard Post: Approximately 4-8 working days

- Express Post: Approximately 2-4 working days

• Delivery times depend on Australia Post’s schedule and external factors (e.g.,

COVID-19).

• Proof of age and a signature are required upon delivery.

We shall not be liable for any delivery delays caused by factors beyond our control, such as

adverse weather, government regulations, or freight carrier disruptions.

Applicability of Online Materials

All content on this website is presented for private, personal, and non-commercial use. We

comply with Australian law but do not guarantee that our website materials are appropriate

for users outside Australia. Customers outside Australia are responsible for ensuring

compliance with local laws before purchasing.

Copyright and Monitoring

All website content is protected by copyright laws and intellectual property rights. You may

not copy, reproduce, or distribute any materials from our website without our written consent.

Linked Sites

We are not responsible for the content or availability of any external websites linked to our

site. Accessing external links is at your own risk.

Website Availability

We strive to keep our website available but cannot guarantee uninterrupted access. We

reserve the right to modify, suspend, or discontinue any part of our website or services

without notice.

PRIVACY POLICY

Introduction

At Furneaux Distillery Pty Ltd (referred to as “we”, “our”, or “us”), we are committed to

protecting and respecting your privacy. This Privacy Policy explains how we collect, use,

store, and protect your personal information when you visit our website, make purchases, or

engage with our services. By accessing or using our website, you agree to the terms

outlined in this policy.

Personal Information We Collect

We collect personal information to deliver the best service possible. The types of personal

information we may collect include, but are not limited to:

Personal Identification: Name, email address, phone number, billing and shipping address

Payment Information: Credit card details, payment history

Transaction Data: Order history, shipping information, preferences

Communications Data: Correspondence between you and us, including inquiries or

customer service requests

Technical Data: IP address, browser type, operating system, and cookie data

How We Collect Information

We collect your personal information in the following ways:

• Direct Interactions: When you make a purchase, sign up for newsletters, register for an

account, or contact us directly.

• Cookies and Web Tracking: Our website uses cookies and similar technologies to help us

improve user experience, monitor performance, and provide personalized content and ads.

Cookies do not personally identify you, but they help us analyse trends and track site activity.

Why We Collect Your Information

We collect your personal information for the following purposes:

To Process and Manage Your Orders: This includes shipping, payment, and order

confirmations.

Customer Communications: To send you updates about your orders, promotional offers,

new product launches, and other relevant information.

Improve Our Products and Services: We use feedback and purchasing history to

enhance your experience and refine our offerings.

Compliance with Laws: We may use your information to meet legal obligations, including

age verification for the purchase of alcohol and responding to legal requests.

Use of Cookies and Other Tracking Technologies

Cookies are small text files stored on your device that help us identify your preferences,

analyse site traffic, and personalize your experience. You can manage cookies through your

browser settings, but doing so may limit some functionalities on our site. By using our

website, you consent to our use of cookies.

Sharing Your Information

We may share your personal information with third parties only in the following situations:

Service Providers: We may share your information with trusted third parties that assist us

in processing payments, fulfilling orders, or marketing our products (e.g., shipping

companies, payment processors, email marketing platforms).

Legal Requirements: If required by law, such as in response to subpoenas or government

requests, we may disclose your personal information.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your

information may be transferred as part of that transaction.

Data Security

We take reasonable steps to ensure the protection of your personal information. This

includes using secure technologies and procedures to prevent unauthorized access to your

data. However, please be aware that no online data transmission can be completely secure.

While we strive to protect your personal information, we cannot guarantee its absolute

security.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Update or correct any inaccurate or incomplete data.

Deletion: Request the deletion of your personal information, subject to legal and

contractual obligations.

Opt-Out: You may opt out of receiving marketing communications at any time by following

the unsubscribe instructions in our emails or contacting us directly.

Links to External Websites

Our website may contain links to third-party websites. These external sites are not operated

by us, and we are not responsible for their privacy practices. We encourage you to review

the privacy policies of any external sites before providing your personal information.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be

posted on this page with an updated effective date. Please check this page periodically for

updates.

Contact Us

If you have any questions regarding these policies, please contact us at

hello@furneauxdistillery.com.au.